Your privacy matters to us. This policy explains exactly what data 399bed collects, why we collect it, and how we keep it safe — in plain language, no legal jargon.
These six commitments summarise how 399bed approaches your personal data. The full details are in the policy below.
All personal data stored on 399bed servers is encrypted at rest and in transit. We use industry-standard TLS encryption for all connections between your device and the 399bed platform, so your information is never exposed in plain text.
399bed does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used only to operate your account, process transactions, and improve the 399bed platform — nothing else.
399bed only collects the data we actually need. We don't ask for information that isn't necessary to run your account or comply with our legal obligations. If we don't need it, we don't collect it.
This privacy policy tells you exactly what data 399bed collects and why. We don't hide data practices in confusing legal language. If you have questions about how your data is used on 399bed, our support team will answer them directly.
You have the right to access, correct, and delete your personal data held by 399bed. You can also request a copy of your data or ask us to stop processing it in certain circumstances. We take these rights seriously and respond promptly.
399bed processes personal data in compliance with applicable data protection laws. We maintain records of our data processing activities and conduct regular reviews to ensure our practices remain compliant and up to date.
This Privacy Policy explains how 399bed ("we", "us", "our") collects, uses, stores, and protects the personal data of players and visitors who use the 399bed platform at 399bed.app and the 399bed mobile application. We are committed to handling your data responsibly and transparently. Please read this policy carefully before registering or using 399bed.
399bed is an online betting and casino platform operating at 399bed.app. We provide sports betting, live casino games, slots, fishing games, bingo, and other gaming products to registered players. When you create an account on 399bed, we become the data controller responsible for your personal information.
If you have any questions about how 399bed handles your personal data, you can reach our team at [email protected] at any time. We aim to respond to all privacy-related enquiries within 48 hours.
This policy applies to all users of the 399bed platform, including registered players, visitors who browse without registering, and anyone who contacts 399bed support.
399bed collects personal data in several ways — directly from you when you register or use the platform, automatically when you browse or play, and occasionally from third-party verification services. Here is a breakdown of the categories of data we collect:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Mobile number, email address | Registration form, account settings |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Deposit and withdrawal forms |
| Technical Data | IP address, device type, browser, operating system | Automatically via cookies and server logs |
| Usage Data | Pages visited, games played, bets placed, session duration | Automatically via platform analytics |
| Communications Data | Support chat logs, email correspondence | When you contact 399bed support |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.
399bed uses your personal data for the following purposes:
399bed will never use your personal data for purposes that are incompatible with those listed above without first obtaining your explicit consent.
399bed processes your personal data on one or more of the following legal bases, depending on the specific purpose:
399bed does not sell your personal data. We may share your data with trusted third parties only where necessary and only for the purposes described in this policy. The categories of third parties we may share data with include:
All third parties who process data on behalf of 399bed are required to handle your data securely and in accordance with applicable data protection laws. We do not allow them to use your data for their own purposes.
399bed uses cookies and similar tracking technologies to make the platform work properly, remember your preferences, and understand how players use the site. Cookies are small text files stored on your device when you visit 399bed.
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 399bed platform.
399bed retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business needs. Specifically:
When your data is no longer needed, 399bed securely deletes or anonymises it so it can no longer be linked back to you.
As a 399bed user, you have the following rights regarding your personal data:
You can request a copy of the personal data 399bed holds about you at any time. We will provide this within 30 days of your request.
If any of your personal data held by 399bed is inaccurate or incomplete, you have the right to have it corrected. You can update most information directly in your account settings.
You can request that 399bed delete your personal data in certain circumstances — for example, if the data is no longer necessary for the purpose it was collected. Note that legal retention obligations may prevent full deletion.
You can ask 399bed to pause processing of your data in certain situations, such as while a dispute about accuracy is being resolved.
You can request your personal data in a structured, machine-readable format so you can transfer it to another service if you wish.
You can object to 399bed processing your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests in certain circumstances.
To exercise any of these rights, contact 399bed at [email protected]. We will respond within 30 days. We may need to verify your identity before processing your request.
399bed takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse. These include:
While 399bed takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your 399bed account and to enable any additional security features available.
The 399bed platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on 399bed or provided us with personal data, please contact us immediately at [email protected].
Upon receiving such a report, 399bed will promptly investigate, close the account, and delete any personal data associated with the underage user. We take underage gambling extremely seriously and cooperate fully with any related investigations.
399bed may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or a prominent notice on the 399bed platform before the changes take effect.
The date at the top of this policy indicates when it was last updated. We encourage you to review this policy periodically to stay informed about how 399bed protects your data. Your continued use of 399bed after any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 399bed handles your personal data, please get in touch:
We take every privacy enquiry seriously and aim to resolve all requests fairly and promptly. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.